Penny Skips Skip Tracing Fulfillment Policy
Effective Date: Feb 6 2024
At Penny Skips, we are committed to providing a transparent and secure online experience for our customers. To ensure clarity, transparency, and compliance with card network standards and best practices, we have established the following Fulfillment Policy. Please read this policy carefully to understand how we fulfill orders, manage customer expectations, and protect your rights as a customer.
Product and Service Descriptions: We strive to provide accurate and detailed descriptions of our skip tracing services. For physical goods or additional services, we include multiple pictures and comprehensive information about materials, colors, and other relevant details. Clear product descriptions help set the right expectations for our customers.
Currency Display: Prices on our website are clearly displayed with their associated currency. We aim to be explicit in showing prices to support international purchasers.
Contact Information: You can easily reach out to us through various communication channels, including email addresses and phone numbers. We value low-friction communication to provide excellent customer experiences and resolve inquiries promptly.
Fulfillment Policies: We process orders in real time, usually within 15 minutes. During peak periods, it may take up to one hour. Completed orders will be available in your account’s ‘Orders’ section.
Refund Policy: Please note that all sales are final as our services involve real-time processing incurring costs. However, feel free to create a FREE account test a small list to check our data quality and delivery times.
Delivery Policy: All orders are digitally delivered and accessible online through your account’s ‘Orders’ section.
Return Policy: Please note that all sales are final as our services involve real-time processing incurring costs.
Cancellation Policy: Customers have the flexibility to cancel their subscription at any time directly from the ‘Subscriptions’ section of their account.
Product and Service Restrictions: Some products and services may be subject to restrictions. We transparently disclose any applicable restrictions and their potential impact on customers to build trust.
Promotion and Discount Transparency: We clearly disclose the conditions of any promotion, discount, or trial offered to customers. This information is prominently displayed, ensuring transparency.
PCI Compliance: We are committed to complying with the Payment Card Industry Data Security Standard (PCI DSS). Your payment information is handled securely when doing business with us.
Accepted Payment Methods: We display the logos of the credit cards we accept during the checkout process, making it clear to customers which payment methods are available.
By using our website and services, you acknowledge and agree to abide by this Fulfillment Policy. We reserve the right to update or modify this policy at any time, so we encourage you to review it periodically.
If you have any questions or require further clarification regarding our Fulfillment Policy, please do not hesitate to contact us.